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Below you will find frequently asked questions, if your question is not answered, please email
us directly here.
us directly here.
Common Questions:
Q: My item has not reached me as of yet, how do I check the status?
A: From the time you place an order, shipping takes place within 48hrs via Media Mail
(ground). Please contact us if your item does not reach you within a 3 week period and we will
be glad to help.
Q: What methods of payment do you accept?
A: We accept all forms of payment via Paypal and Google Checkout, secure trusted sites with
over 100 million customers. You may pay with your Credit card, or your checking account.
Q: What is the shipping cost?
A: We ship worldwide for only $3.99 US per video.
Q: Are items listed on the site in stock?
A: All items are in stock and ready to ship within 48hrs.
Q: What is the delivery duration?
A: Shipping duration varies on destination and video store source. Most states will take as little
as 6 days and as long as 30 days. International orders may take as long as 40 days. Shipping
method is via Media Mail (USPS Ground) for U.S. orders, and international orders via Air Mail.
Q: Is my item new or used?
A: All items unless otherwise specified are used, coming from one of our 130 video store
partners. It is likely that your item will come in a hard-shell plastic rental case, with
possibly some rental stickers. All items are 100% guaranteed against quality defects.
Q: What guarantees do I have as a customer?
A: All items are fully guaranteed to play well. Please keep in mind your VHS tape in most
cases will be used. We offer 100% customer protection. If you are dissatisfied with your
purchase please contact us, and a full refund will be issued within 48hrs.
Q: My item has not reached me as of yet, how do I check the status?
A: From the time you place an order, shipping takes place within 48hrs via Media Mail
(ground). Please contact us if your item does not reach you within a 3 week period and we will
be glad to help.
Q: What methods of payment do you accept?
A: We accept all forms of payment via Paypal and Google Checkout, secure trusted sites with
over 100 million customers. You may pay with your Credit card, or your checking account.
Q: What is the shipping cost?
A: We ship worldwide for only $3.99 US per video.
Q: Are items listed on the site in stock?
A: All items are in stock and ready to ship within 48hrs.
Q: What is the delivery duration?
A: Shipping duration varies on destination and video store source. Most states will take as little
as 6 days and as long as 30 days. International orders may take as long as 40 days. Shipping
method is via Media Mail (USPS Ground) for U.S. orders, and international orders via Air Mail.
Q: Is my item new or used?
A: All items unless otherwise specified are used, coming from one of our 130 video store
partners. It is likely that your item will come in a hard-shell plastic rental case, with
possibly some rental stickers. All items are 100% guaranteed against quality defects.
Q: What guarantees do I have as a customer?
A: All items are fully guaranteed to play well. Please keep in mind your VHS tape in most
cases will be used. We offer 100% customer protection. If you are dissatisfied with your
purchase please contact us, and a full refund will be issued within 48hrs.
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